GDI.live

HOSPITALITY · INTELLIGENCE · OPERATIONS

WE TRANSFORM VENUES INTO SMART HOSPITALITY BUSINESSES

GDI integrates strategy, product design, marketing, operations, and specialized artificial intelligence agents to help stadiums, arenas, and venues increase their revenue, enhance the fan experience, and operate more intelligently.

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STRATEGY + AI + EXECUTION

We combine strategic vision, technology, and operational expertise to turn opportunities into tangible results.

OVER 20 YEARS OF EXPERIENCE

Our methodology is rooted in our experience managing hospitality, F&B, ticketing, and operations in some of the most demanding environments.

SOLUTIONS TAILORED TO EACH VENUE

We design each project around the client's business, systems, teams, and specific objectives.

EXPERIENCE IN THE MOST DEMANDING ENVIRONMENTS

One partner. Four capabilities.

We integrate strategy, product, marketing, and operations to improve the venue's overall performance before, during, and after each event.

STRATEGY AND PRODUCT

Design

We create hospitality products, VIP experiences, dining concepts, retail spaces, and customer journeys that are aligned with the brand and the market.

SALES AND REVENUE

Market

We optimize ticketing, hospitality, MICE, pricing, lead generation, customer loyalty, and upselling opportunities.

OPERATIONS AND PEOPLE

Operate

We design processes, build teams, and help execute complex operations in the F&B, hospitality, and events industries.

DATA AND CONTINUOUS IMPROVEMENT

To optimize

We turn data, conversations, and operational results into concrete decisions to improve service, efficiency, and revenue.

Hospitality designed to create value

We create experiences that inspire customers and deliver measurable business results.

Request a strategic session Learn About Our Solutions

VIP and Hospitality Product Design

Concept development, positioning, pricing, and package creation.

We create unique and commercially appealing proposals by defining the concept, services, positioning, pricing, and the entire customer experience.

Space Design and Optimization

Lounges, suites, skyboxes, premium clubs, fan zones, and guest tours.

We transform lounges, suites, skyboxes, premium clubs, and fan zones into functional, memorable spaces designed to maximize their commercial performance.

F&B Strategy and Operations

Dining concepts, menus, production, logistics, and operating models.

We design culinary concepts, menus, service models, and operational processes tailored to the audience, the venue, and the financial goals of each event.

MICE and Corporate Events

Marketing of spaces and design of corporate, social, and entertainment experiences.

We transform the venue's spaces into attractive venues year-round for meetings, celebrations, corporate events, concerts, and special experiences.

Production and Operational Excellence

Processes, staff, training, service standards, and event execution.

We define processes, teams, training, and service standards to ensure consistent, efficient, and high-quality execution.

HOW WE WORK

FROM DIAGNOSIS TO PERFORMANCE

Every project begins with an understanding of the facility, its operations, and its objectives. From there, we design and implement specific solutions capable of delivering sustainable improvements.

I

Diagnosis and Timing

II

Design and Implementation

III

Operations and Continuous Improvement

Unlock the potential of your venue

We analyze your business and operational ecosystem to identify specific opportunities for growth, efficiency, and experience improvement.

Request an initial assessment

More revenue

We review ticketing, hospitality, F&B, and MICE to identify new opportunities in product development, pricing, customer acquisition, customer loyalty, and upselling.

Best Operation

We analyze processes, teams, technology, and information flows to reduce friction, improve coordination, and make decisions more quickly.

It's like expanding your team with specialized expertise

Our AI systems transform the venue’s business and operational knowledge into immediate support for the public and staff before, during, and after each event. They support areas such as MICE, Customer Service, Food Intelligence, Sales Strategy, Legal AI, Hospitality, F&B, and operations, connecting information, analysis, and actions within a single ecosystem.

24/7

AVAILABLE SUPPORT

Information and support for the public and teams whenever they need it—before, during, and after each event.

360º

VIEW OF THE COMPLEX

We combine business and operational expertise to provide insights, analysis, and recommendations based on a comprehensive view of the business.

8+

AREAS OF EXPERTISE

MICE, Customer Service, Food Intelligence, Sales Strategy, Legal AI, Hospitality, F&B, and Operations, with the capability to incorporate new use cases.

COMPREHENSIVE F&B

FROM CONCEPT TO A WORKING OPERATION

GDI designs, implements, and optimizes comprehensive F&B systems for stadiums, arenas, restaurants, trade shows, events, and corporate venues. We turn project objectives into a viable, efficient, and results-oriented operation.

Strategy and Feasibility

We define the concept, the business model, the culinary offering, the capabilities, the investment, the costs, and the business objectives of the operation.

Operational Design

We design production areas (CPUs), assembly lines, points of sale, workflows, equipment, technology, processes, and service models so that the entire system operates in a coordinated manner.

Implementation and Launch

Seleccionamos proveedores, desarrollamos menús y procedimientos, dimensionamos equipos, implantamos la tecnología, formamos al personal y coordinamos la apertura.

Operation and Performance

We support or lead the operation, analyzing sales, costs, margins, inventory, shrinkage, service speed, and customer experience to drive continuous improvement.

GDI can serve as a strategic advisor, provide comprehensive project management, or act as an operational partner, adapting to each organization’s resources, suppliers, and needs.

Why GDI: The difference is for having done so

GDI brings together more than two decades of international experience in hospitality, F&B, ticketing, MICE, technology, and operations. We understand the entire process: from business model design through opening, service delivery, and continuous improvement. That’s why our proposals are designed to work in real-world operations, not just to look good in a presentation.

TURN YOUR NEXT CHALLENGE INTO AN OPPORTUNITY

FIND OUT WHERE YOU CAN CREATE THE MOST VALUE

In our first session, we’ll analyze your goals, your business’s current situation, and your main commercial and operational challenges. We’ll identify specific opportunities in hospitality, F&B, ticketing, MICE, technology, and artificial intelligence, and explore how to turn them into results. A practical, confidential conversation focused on your organization’s real needs.

Questios About GDI and Our Solutions

Answers to the most frequently asked questions about how we work, the scope of our projects, and the integration of hospitality, F&B, technology, and artificial intelligence.

What exactly does GDI do?

Is GDI a consulting firm or an operator?

What kinds of spaces and organizations does GDI work with?

Can GDI work with our current teams and suppliers?

What role does artificial intelligence play?

Do we need to replace our current systems?

Can GDI develop an F&B project from scratch?

How does a project begin?

Do you have another question?

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C. Velázquez 27, 1º izq. Madrid, 28001 Spain

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